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About The Bird Shed


In 2001, The Bird Shed began as a small company, running its operations out of the basement of a private home. The company was started mainly to satisfy the curiosity and love of bird watching.

Since 2001, The Bird Shed has grown into a nationally successful birding and outdoor supply company, offering 7000 + products to bird and nature lovers.

Over the course of our success, we have tried to keep the most important facet of this hobby as our mission statement. “To protect and aid nature in a positive way,” is what we base our decisions on each day. With declining bird populations, due to sprawl and growing housing markets, as well as, pollution, experts and researchers have stated that providing nesting sites and feeders for a variety of birds and backyard wildlife can help to protect declining species.

Since we opened for business In January 2001, we’ve enjoyed our customers and have grown because of them. We believe our success is a result of:

• The selection of quality products at competitive prices,

• Our ability to aid our customers with correct information and equipment they require for bird watching,

• Our ability to react to the season and ship quickly and on time.

To keep up with the changing times, we are going to be offering newsletters and blogs from birding experts to answer questions from customers.

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The Bird Blog



We hope you find this information helpful in your search to aid and support wildlife in your area.

We also believe in recycling as much as possible and will frequently re-use cardboard boxes for shipping. Over the next year, we will be adding products made from recycled materials and hope you will enjoy them as much as we are enjoying finding new ways to save the environment.

If you have any questions regarding our business, please do not hesitate to contact us.

We look forward to serving you.

The Bird Shed Team



Below you will find additional information that might be helpful






100% Lowest Price Guarantee

If you find the exact order (including shipping) for a lower published price within thirty (30) days from the delivery date of your Bird Shed purchase, simply email The Bird Shed with the link to the lower priced item(s) and The Bird Shed will refund 100% the difference back to you. If you found a lower price prior to your purchase, please put the link to the competitor's product page in the comments section of the order form and The Bird Shed will refund 100% of the difference back to you.


Example 1: If your order totals $19.00 plus shipping of $7.95 for a total of $27.95 and your Bird Shed order totals $20.00 for the same items, plus shipping of $10.95 for an order total of $26.95 no refund is given because the total amount of the competitor purchase is $1.00 greater than The Bird Shed.


Example 2: If your order from The Bird Shed is for $79.95 plus shipping of $7.95 for a total price of $87.90 and a competitor has the same item for $74.95 plus shipping of $9.95 for a total price of $84.90 The Bird Shed will credit your account $2.20.

  • This policy applies to Internet sales only, the competitor's lower price must be a published price and available for viewing on the internet.

  • All items must be in stock and available for immediate shipping.

  • Seconds, closeouts or factory reconditioned products, sale prices and special offers excluded.  Lowest price guarantee applies to individual products only.

  • Does not apply to competitor's that are offering a % off across the entire company or category. 

  • Lowest prices do not apply to taxes. Shipping is included in the overall price comparison.

  • One Price match per item.

  • Policy Subject to change



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100% Satisfaction Guarantee/Returns

The Bird Shed stands behind all of its products with a 100% Satisfaction/30-day money back guarantee. If for any reason you are unhappy with your product just email returns@thebirdshed.com within 30 days of the delivery of your product, for an RMA number. Please include the original order number, what you are returning, the reason for the return & your name on the email.

Shipping charges will not be credited on refused orders and orders with bad or incorrect addresses, additionally the customer will incur all shipping & handling charges, even if the order was sent out with free shipping.

Actual outbound (from The Bird Shed to the customer) shipping charges will not be credited on any returned item or items, this includes, customers that purchased an item or items with a free shipping offer, or The Bird Shed Special Shipping offer.


Example 1: If you return an order that totaled $112.95 and the shipping cost to you is $0.00, but the actual UPS or USPS shipping charges incurred by The Bird Shed was $12.95, you will be credited $100.00.


Example 2: If you return an order that totaled $47.95 and the shipping cost to you is $7.95, but the actual UPS or USPS shipping charges incurred by The Bird Shed was $7.95, you will be credited $40.00.


The Bird Shed does not credit freight for returns from a customer to The Bird Shed. Any additional administration fee's that may occur to complete a transaction will also be charged to the customer.


To ensure proper credit (minus the shipping cost) for your return:
Please over-pack all manufacturers boxes
Must be returned in resalable condition in the original manufacturers packaging.
RMA number must appear on the return-shipping label.
RMA numbers are valid for 7 business days.

Do not damage or mark the original manufacturers box

Return to:
The Bird Shed
ATTN: RMA#
30 Hayward Street, Suite I-3
Franklin MA 02038

We can only credit the card used for the original purchase.

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Shipping Charges

Best Way (UPS or USPS): 
The Bird Shed shipping starts at ONLY $6.95. This offer is only valid for orders that will be delivered to the 48 contiguous US states (excluding Alaska and Hawaii). When a customer chooses Best Way (UPS or USPS), The Bird Shed will choose the most reasonable priced shipping method.

 

From To Rate
  $   0.01   $   9.99   $  6.95
  $ 10.00   $ 19.99   $  8.95
  $ 20.00    $ 49.99   $  9.95
  $ 50.00    $ 99.98   $  10.95
  $ 99.99 And Above

FREE


THE BIRD SHED AIR SHIPMENTS: 
The Bird Shed uses UPS for all air shipments, The Bird Shed calculates shipping charges based on weight,destination and type of service requested.

ALL SHIPPING SERVICES ARE CALCULATED USING BUSINESS DAYS.

Examples:

An order with a service of "UPS Next Day Air Saver" that is placed on a Friday after 12:00 pm will not ship until Monday of the following week and will not be delivered until Tuesday.

An order with a service of "Second Day Air" that is placed on a Friday after 12:00 pm will not ship until Monday of the Following week and will not be delivered until Wednesday.

An order with a service of "3 Day Select" that is placed on a Friday after 12:00 pm will not ship until Monday of the next week and will not be delivered until Thursday.

The following days are UPS shipping holidays and therefore not considered business days:

New Years Day
Memorial Day
4th of July
Labor Day
Thanksgiving Day
Christmas Day



ADDRESS CORRECTIONS/REDIRECTION:
In the event that an address was entered incorrectly or you wish to redirect a package The Bird Shed will be more than happy to assist you.
Packages sent through the US Postal system cannot be redirected.
Packages sent via UPS/ Fedex can be redirected but are subject to a redirect charge. Be aware that most orders are shipped the same business day so if you want to redirect please contact us immediately. All packages refused without notice will be subject to all shipping and handling charges.

Please check the Ship to: and Bill to: information carefully.

During the checkout process The Bird Shed asks for the Shipping information first ,so that on the rare occasion when The Bird Shed charges actual shipping, the proper shipping charges can be calculated on the Billing Information page.


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Hours of operation

Monday through Friday 9am – 5pm Eastern Standard Time



Summer Hours: ( Memorial Day through Labor Day )

We will be closed on Friday for customer service and administration. Emails will be returned and shipping department will be open.


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Credit Cards Accepted

The Bird Shed accepts Visa, Mastercard, American Express and Discover













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Sales Tax

6.25% sales tax is added to orders delivered to Massachusetts addresses

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Correction of Errors and Inaccuracies

The information on The Bird Shed site may contain inaccuracies and typographical errors. We reserve the right to change information at any time. Such error could relate to pricing, term and product descriptions.

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Contact Information

The Bird Shed
30 Hayward Street, Suite I-3
Franklin, Ma 02038
info@thebirdshed.com
866-birdshed
866-247-3743
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